Thank you for visiting Convexl (“we,” “us,” “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://convexl.com/ (the “Site”), subscribe to our newsletter, submit lead forms, or otherwise interact with our digital services.
By accessing or using our Site and services, you consent to the practices described in this policy. If you do not agree with this policy, please do not use our Site or services.
1. Information We Collect
We collect information that helps us provide services, improve user experience, and communicate relevant updates.
A. Personal Information You Provide
You may voluntarily submit personal information when you:
Fill out contact or lead submission forms (name, email, phone number, company information, project details).
Subscribe to our newsletter or email updates (name, email address).
Request quotes, consultations, or services.
Examples:
- Name
- Email address
- Phone number
- Message or inquiry details
B. Automatically Collected Data
When you visit our Site, we and our service providers may automatically collect certain technical and usage information, including:
- IP address
- Browser type and settings
- Pages visited and time spent
- Device type and operating system
- Clickstream data
- This includes the use of cookies and tracking technologies (e.g., Google Analytics) to understand how visitors use the Site.
2. How We Use Your Information
We may use your information for the following purposes:
A. To Provide and Improve Services
- Respond to inquiries and provide requested information.
- Process lead submissions and contact you about services.
- Deliver newsletters and marketing communications (only with your consent).
B. Marketing Communications
If you subscribe to our newsletter or opt into promotions, we may send:
- Email newsletters
- Updates about services
- Special offers and marketing materials
- You can opt out at any time by using the unsubscribe link in our emails or contacting us.
C. Analytics and Site Improvements
We use analytics tools to understand Site usage, improve our content, optimize performance, and better serve visitors.
D. Legal and Security Purposes
We may use or retain data to comply with legal obligations, resolve disputes, and enforce agreements.
3. Newsletter Subscription Terms
By subscribing to our newsletter:
- You agree to receive periodic emails from Convexl about updates, promotions, insights, and marketing content.
- You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us directly.
- We will not share your email address with third parties for their independent marketing purposes without your consent.
4. Lead Submission Terms
When submitting a lead form:
- You authorize Convexl to contact you regarding your inquiry or interest in our services.
- Information you submit may be used to tailor our communication, provide quotes, or propose services relevant to your needs.
- We may store your lead information in secure CRM systems to follow up and track service requests.
5. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
- Remember your preferences
- Measure site performance
- Deliver personalized content and ads
- Analyze user behavior
Most browsers allow you to control cookies through settings; however, disabling cookies may affect Site functionality.
6. Sharing and Disclosure
We may share your information:
- With third-party service providers (e.g., email service platforms, analytics providers) who support our operations.
- With marketing partners when legally permitted.
- If required by law or to protect rights and property.
- In connection with business transfers or corporate transactions.
We do not sell your personal data to unrelated third parties.
7. Data Security
We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no system can be 100% secure.
8. Your Rights
Depending on your location and applicable law, you may have rights to:
- Access or correct your personal data
- Request deletion of your personal data
- Opt out of marketing communications
To exercise your rights, contact us using the details below.
9. Children’s Privacy
Our Site is not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a minor, please contact us.
10. Changes to This Policy
We may update this Privacy Policy at any time. The updated version will be posted on this page with the “Last Updated” date.
11. Contact Us
If you have questions or requests regarding this Privacy Policy, please contact:
Email: support@convexl.com
Website: https://convexl.com/